Shipping Policy

Orders normally take 1-2 business days for processing and all orders placed during the weekend will be processed on the following business day. We do not ship to P.O. Box addresses so please always provide a physical address for shipping.

 

Refund Policy

Items may be returned 7 days upon delivery after first contacting us within 24 hours of receiving the product in a damaged, or unsatisfactory condition. If 7 days have gone by since your purchase was received we will not be able to offer you a refund or exchange.

 

For quality used items please contact us within 24hours upon delivery. If 24 hours have gone by since your purchase was received we will not be able to offer you a refund or exchange.

 

The BabyStuff Store quality checks all products before they are shipped to the customer . For a return to be qualified for a refund, the merchandise must not be worn, altered, or washed and be free of makeup, stains, deodorant or wear and must be sent back in the same condition as you received it. It must also be in the original packaging with all tags still attached. We do not accept returns for swimwear, or intimate apparel.

 

Shipping costs are non-refundable. 

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. If you are rejected, the merchandise will be sent back to you.

 

When shipping merchandise, please consider using a trackable shipping service and purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Exchanges

We know sometimes items can arrive damaged due to postal abuse. In the rare case that it does please contact us at 1-813-802-4191, or send us an email at thebabystuffstore@gmail.com within 48 hours of delivery.

 

To return your product, you should mail your product to: 

1310 E 15th Avenue Tampa, Florida 33605

 

For exchanged merchandise a paid return postage label will be provided. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

PERSONAL INFORMATION

When you shop from our store, as part of the process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products or updates.

 

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at thebabygenstore@gmail.com .