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contact us

T. 123 - 456 - 7890  |  babygenstore@gmail.com

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how it works

how it works.

submit ticket

To send a clothing donation, please submit a ticket below.

Donate
Enter your information below

Thanks for your donation! We will mail your shipping label within 2-3 days.

prep & check

This is where you check your donation for any signs of wear and tear. We do not accept visibly worn, or torn clothing items or accessories.

submit a ticket

Submit a ticket to let us know what, and how many items you're donating. We'll send a return shipping label to ship your items.

quality check

Incoming donations are checked for damage and wear and tear before sanitized, washed and prepped for resale.

clean & prep

Once donated items are checked or quality, they are sterilized through our special steaming process to eliminate any potential organisms and wished with a delicate detergent.

  • Are clothes new, or used?"
    To add a new question go to app settings and press "Manage Questions" button.
  • When will my order be shipped?
    Yes! Users can add video from YouTube or Vimeo with ease: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a video to When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL That's it! A thumbnail of your video will appear in answer text box
  • What if my item is damaged, unwashed, or has a stain?"
    The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.
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